Seed
$0per store / month1,000 email credits a month, 100 contacts, done-for-you flows, AI live chat with 4 team seats, popups, reviews, wishlists and back-in-stock alerts. Official source 1 ↗
Reviewed tool profile
Emailwish
Done-for-you email flows, AI live chat and a free AI email generator for Shopify stores.
Sources checked
- Pricing
- Freemium, billed per store. The free Seed plan includes 1,000 email credits a month and 100 contacts with AI live chat and 4 team seats. Paid plans are Launch at $35/month (10,000 emails), Growth at $100/month (50,000) and Enterprise at $1,000/month (480,000), with per-1,000 overage charges. There is no free trial of paid plans, and the AI email generator is free to use. Official source 1 ↗
- Available as
- Installs as an app on Shopify stores, with a WooCommerce connection as well; the storefront gets a chat widget, popups and review and wishlist widgets, and the team works in a web dashboard. · Chat notifications reach the team by browser push, a mobile app or email. Official source 1 ↗ · Official source 2 ↗ Official source 1 ↗
- Primary group
- Business & Operations
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What it does
Emailwish is an email marketing and customer engagement app for Shopify and WooCommerce stores, run by a Hong Kong company founded by Ankit Srivastava. It bundles done-for-you email flows, popups and forms, reviews, wishlists, back-in-stock alerts and live chat in one app. Its AI answers shoppers' questions in chat using the store's orders and products, and a free AI email generator writes lifecycle emails from your store URL and brand.
Official source 1 ↗ · Official source 2 ↗ · Official source 3 ↗ · Official source 4 ↗Features
- Done-for-you email flows. Instead of building flows from scratch, you enter your store URL and Emailwish sets up welcome, abandoned-cart, review-request, after-review, form-signup and chat follow-up flows styled to your brand. You can also create your own flows. Official source 1 ↗
- AI live chat for shoppers. A chat widget on the storefront where Emailwish AI answers common questions 24/7, such as order status, shipping and product details, and hands the conversation to a human in a shared team inbox when needed. Official source 1 ↗ · Official source 2 ↗
- Answers grounded in store data. The chat agent reads Shopify orders, delivery tracking, products, wishlists and reviews, shows agents the customer's cart and order history, and can recommend products from your catalogue. Official source 1 ↗
- Free AI email generator. Generates marketing emails from your store's products, brand and website content for many lifecycle cases, from abandoned carts and back-in-stock notices to birthday rewards, NPS surveys and a complete email kit. The copy can be used in another email platform. Official source 1 ↗
- Popups, reviews, wishlists and stock alerts. Popups and forms feed signups straight into email flows; review collection, wishlists and back-in-stock alerts run from the same app, so emails can be triggered by chats, reviews or popups. Official source 1 ↗
- Segments and automations. Groups customers by behaviour, activity and attributes and sends automated, personalised messages based on what they do. Official source 1 ↗
Pricing & free limits
Launch
$35per store / month10,000 email credits a month, then $2 per 1,000 emails; 5,000 contacts and 6 team seats. Official source 1 ↗
Growth
$100per store / month50,000 email credits a month, then $0.87 per 1,000 emails; 50,000 contacts and 10 team seats. Official source 1 ↗
Enterprise
$1,000per store / month480,000 email credits a month, then $0.85 per 1,000 emails, with 50 team seats. Official source 1 ↗
Billing details
Plans are priced per store, not per account, and payments go through Stripe. There is no free trial of paid plans; the free Seed plan is the way to try it. Official source 1 ↗ · Official source 2 ↗
The pricing page says you can cancel at any time with no contracts, while the homepage FAQ says cancelling refunds the difference already paid; check refunds with Emailwish before paying. Official source 1 ↗ · Official source 2 ↗
Free access & limits
The free Seed plan is limited to 1,000 emails a month, 100 contacts and 4 team seats. Official source 1 ↗
Best for & limitations
A small Shopify store that wants welcome, abandoned-cart and review-request emails running without writing copy or building flows. Official source 1 ↗
Answering repetitive 'where's my order?' and product questions in storefront chat around the clock, with a human taking over exchanges and harder cases. Official source 1 ↗ · Official source 2 ↗
Drafting lifecycle emails such as back-in-stock, birthday or post-purchase messages for use in an existing email platform. Official source 1 ↗
- Terms page doesn't fit the product. The linked Terms and Conditions, last modified in November 2023, are a template for WordPress themes and leave the company name blank. Only the privacy policy (August 2026) describes the email service, and no legal entity name is given; the site says it is a Hong Kong company. Official source 1 ↗ · Official source 2 ↗ · Official source 3 ↗
- Built around Shopify. The privacy policy and the chat agent's store context are written for Shopify stores; WooCommerce is listed as a connection, but the AI chat features are described only for Shopify. Official source 1 ↗ · Official source 2 ↗ · Official source 3 ↗
- Some features not shipped yet. A/B testing of emails and popups is marked as coming soon. Official source 1 ↗
- You remain responsible for consent. Emailwish processes your shoppers' data on your behalf; you must make sure marketing consent and privacy notices comply with the law. Emailwish says it does not sell Shopify customer data. Official source 1 ↗
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