Scoped deployment
Custom quoteDeployment-specific; billing cadence not statedCore service desk AI, knowledge generation, identity/device/application integrations and support. Official source 1 ↗
Website-checked tool profile
Harmony
AI service desk agents that resolve employee requests and maintain IT knowledge and asset records.
Sources checked
- Pricing
- Harmony quotes each deployment individually instead of publishing a generic list price. Official source 1 ↗
- Available as
- Employees interact with the service desk through Slack and Microsoft Teams. Official source 1 ↗
- Primary group
- Automation & Agents
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What it does
Harmony provides AI agents for IT and HR requests inside Slack and Microsoft Teams.
Official source 1 ↗Features
- Knowledge generation. Generate a knowledge base from tickets, interactions and organizational context. Official source 1 ↗
- Asset inventory. Maintain an automated inventory of assets and software. Official source 1 ↗
- Application access. Handle access requests with approvals and automatic provisioning. Official source 1 ↗
- Agent builder. Build custom AI agents without code. Official source 1 ↗
Pricing & free limits
Billing details
Billing details were not established by the checked official sources.
Free access & limits
Free access and its limits were not established by the checked official sources.
Best for & limitations
Automate onboarding across account provisioning, software access, tickets and welcome messages. Official source 1 ↗
- Approval for sensitive actions. Sensitive actions wait for explicit approval. Official source 1 ↗
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